Help & Support

Get answers, watch training videos, or submit a support request. We don't offer phone support — every request is handled through this center so we can keep a record and route it correctly.

For Homeowners

Posting jobs, connecting with pros, hiring, reviews, account & messages.

Open homeowner help

For Pros

Profile setup, expressing interest, bidding, subscriptions, messaging policy, payouts.

Open Pro help

Submit a Support Request

App problems, payment / Square issues, or a complaint about another user.

Open form

My Support Requests

Track the status of requests you've submitted, see responses from our team.

View my requests

Why no phone support? We're a small team. Phone tag, voicemails, and lost-context call-backs make problems harder to solve. Submitting a request keeps every detail in one place so we can route it to the right person and resolve it faster.

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